- Time of issue:2021-05-24 14:03:54
1. Users in the model selection stage, the company welcomes users to the company for on-site investigation, the company will provide all the convenience, and provide all kinds of information and answer all kinds of technical consultation.
2. Before the delivery of the products, the company will inform the user and provide the user with the product quality assurance form and delivery note specified in the contract.
3. When sending, the company will use automobile or railway transportation, and send a special person to escort until the user receives it. The supplier will be responsible for the cable transportation without loss.
4. When the cable is delivered to the user, the company will send personnel to participate in the acceptance.
5. If in the process of on-site inspection and installation, it is found that the cable quality problem is caused by the company's responsibility, the company will guarantee to give a reply within 24 hours after receiving the notice. If it is necessary to send someone to deal with it, the company will send someone to the site immediately for service.
6. If the cable quality problems are caused by the company's manufacturing reasons, and can not be used, the company is responsible for "repair", "replacement" and "return".
7. In case of disagreement or difficulty in determining the quality, it is necessary to go to an authoritative organization for inspection. If the inspection result is found to be unqualified, the company will bear all the direct losses and expenses, including sampling fee, transportation fee, handling fee and inspection fee.
8. Under the normal working environment and service conditions, the quality guarantee period of the cable is one year, and the service life of the cable is more than 20 years. The company will be responsible for all kinds of quality problems of the cable within 20 years, such as the manufacturing reasons.
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